Office Hours Due to the way the Bank Holidays fall during Christmas/New Year week I will be answering email/phone as usual up to Tuesday 24th then closed until Thursday January 2nd. Shipping Cut-Off Dates Please remember that no service is 100% guaranteed and cut-off time for same day shipping may be earlier than usual depending […]
Category: Postage and Delivery updates
Update 1/02/20 The UK officially left the EU at 11pm GMT Jan 31st 2020. However there is a transition period until December 31st 2020 for trade talks and negotiating the future relationship between UK and EU, during which time nothing changes. Sales to the EU will continue as normal. There will be no additional duty/tax […]
Monday is the last Bank Holiday in England, Wales and Northern Ireland before Christmas so the usual holiday dispatch rules apply – orders received up to 1pm Friday will be dispatched as normal and orders received after that will dispatch Tuesday. In order to receive your orders by Saturday make sure to order today and […]
As usual I will be answering emails over the long weekend (but not the phone ). To account for Bank Holiday Post Office/Royal Mail closures, posting/dispatch times for Easter period are as follows: Non courier orders received before noon Thursday 18th April will be dispatched the same day. (This includes necks with standard free shipping […]
Due to industrial action in Canada over the last month or so there are significant delays with all post entering the country that relies on Canada Post for delivery. Royal Mail are advising that delays will be severe and unpredictable, extending into 2019. You can find the statement under the Canada link here. Apparently Tracked […]
Office Hours I will be answering email/phone as usual Friday 21st and Monday 24th then off until Thursday 27th. Closed New Year’s Day. Shipping Cut-Off Dates Please remember that no service is 100% guaranteed and cut-off time for same day shipping may be earlier than usual depending on order volume. Order as early as possible […]
Monday is the last Bank Holiday in England, Wales and Northern Ireland before Christmas so the usual holiday dispatch rules apply – orders received up to 1pm Friday will be dispatched as normal and orders received after that will dispatch Tuesday. In order to receive your orders by Saturday make sure to order early and […]
Getting in early for this one! Monday is another Bank Holiday in the UK so the usual holiday dispatch rules apply – orders received up to 1pm Friday will be dispatched as normal and orders received after that will dispatch Tuesday. In order to receive your orders by Saturday make sure to order early and […]
As mentioned yesterday I have implemented a new shipping option for international neck orders. Courier rates for shipping to Europe can vary wildly from one country to another. Royal Mail however has set rates for all of Europe (plus 2 other world zones). The price difference between Royal Mail and courier rates is significant – […]
Yes, yes it is. Monday is a Bank Holiday in England and Wales (celebrating our pagan origins) so I will not be dispatching orders now until Tuesday. Better have them here than sitting in a Royal Mail warehouse for an extra day (not to mention Royal Mail’s well documented first in, last out policy for […]
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