I know, bloody ridiculous! Placed an order with my box supplier last week and have only just realised they are running on a 14 working day lead time. I assumed after Christmas they were back to near normal but apparently not. I placed an emergency order with a different supplier yesterday but they are saying […]
Category: Postage and Delivery updates
Since January 1st I have been offering UPS Express as an option for shipping to Europe. Unfortunately it has become apparent that UPS are woefully under-prepared to handle European shipments at the moment. Their customs declaration forms are not being transferred from the booking website to the export department, resulting in delays of numerous days […]
Quite a ridiculous situation but I have run out of shipping boxes! I placed an order with my supplier on December 15th and only afterwards noticed that they were not dispatching orders until January 4th. Nothing dispatched yesterday. A phone call to them today and they say they will ship by the end of the […]
Royal Mail are suspending the delivery guarantee on Special Delivery orders placed on 23rd December. Please bear that in mind if ordering for dispatch 23rd In light of the changing coronavirus restrictions announced on Saturday 19th December 2020, we have made the difficult decision to make the following changes to our timed guarantees for our Special […]
Unless you have been living under a rock you will know that we are in the second wave of the CV-19 pandemic. As such and compounded by the time of year, Royal Mail is under extreme pressure and mail is taking longer to arrive than usual. I am even starting to see Tracked 24 packages […]
Clarifying the new rules for EU orders: All orders to non-UK destinations are charged minus VAT. This now includes EU countries. You will need to be signed in to an account with a registered address outside of the UK on axecaster.co.uk to see the VAT exclusive prices. Any duty and VAT/tax due will be collected […]
Office Hours I will be answering email/phone as usual up to Thursday 24th then closed until Monday January 4th (although I will be checking emails during this time). Shipping Cut-Off Dates Please remember that no service is 100% guaranteed and cut-off time for same day shipping may be earlier than usual depending on order volume. […]
Monday is the last Bank Holiday before Christmas. 2020 has been a weird one, to say the least, and this Bank Holiday (yet again) caught me somewhat by surprise (although the abrupt weather change should have been a clue!). As usual over the weekend I will be keeping an eye on emails but won’t be […]
From this Saturday, May 2nd, Royal Mail are suspending delivery of letters on Saturdays to concentrate on delivering parcel and tracked services. From 2 May we will temporarily no longer deliver letters on a Saturday. We will continue to provide a letter delivery service from Monday to Friday as normal. The majority of parcel services […]
I am sure I won't be alone in completely forgetting about Easter this year. However certain things are immutable, such as carriers closing over the long weekend. I will not be dispatching orders tomorrow (Friday 10th) or Monday 13th. Things will be back to normal Tuesday. Work-wise I will answer email as usual Friday and […]
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