It’s another Bank Holiday weekend and you know the drill – to ensure delivery by the weekend select Special Delivery (guaranteed Friday) or Tracked 24 (not guaranteed but generally 1-2 days and delivers Saturday too). There will be no orders dispatched Monday and I’ll be taking the day off. Back to normal Tuesday. Enjoy!
It is that time of year again and it’s a long weekend next week. As usual I will not be dispatching orders Friday or Monday and things will be back to normal Tuesday. If you want your order to arrive in time for the long weekend select Special Delivery for next day service (for orders […]
Due to an IT failure in Italian Customs there are significant delays processing shipments from outside the EU. Due to this I have had to suspend shipping to Italy for the time being, sorry. Message received from Royal Mail today. “We have been advised by Poste Italiane that severe delays are being experienced in processing […]
Unfortunately the regular yearly price increase from suppliers is coming soon. Some lines have already increased and increases over and above the standard inflationary rises are coming due to increased cost of raw materials and shipping. Wilkinson machine heads have already had a price increase of 15% in October. I placed an order before the […]
Office Hours I will be answering email/phone as usual up to Friday 24th then closed until Tuesday January 4th (although I will be checking emails during this time). Shipping Cut-Off Dates Please remember that no service is 100% guaranteed and cut-off time for same day shipping may be earlier than usual depending on order volume. […]
Finally the website has been upgraded. It has been needed for a long time – it was running on an outdated version of the cart software for much too long. Rather than just upgrade the back-end and keep the look the same I’ve also updated the appearance for a more modern look. It is less […]
EDIT>>The site is back online. I’ll make a new post about the change in the morning. The website will be in maintenance mode for a few hours this evening while some housekeeping is undertaken. It shouldn’t be off for too long so please don’t fret!
It seems that since the new VAT rules for non-EU originating shipments came into effect on July 1st Ireland’s postal operator has been refusing parcels from UK, even when correctly booked/processed with all the correct data/info. At the moment Royal Mail does not know why. Until this situation is sorted I’m afraid I have to […]
Monday is the last Bank Holiday before Christmas so as usual orders received after 1pm Friday will be dispatched Tuesday. To ensure delivery by the weekend order now and select the appropriate postage option – Tracked 24 is reliable but not a guaranteed timed service, however Special Delivery is also available. Have fun and stay […]
Due to family commitments for the next few days/week I may not be able to answer calls as I will be in and out of the office during the day. I will have my tablet with me so will still be able to answer emails as normal. Unfortunately I had to be out of the […]