Due to an IT failure in Italian Customs there are significant delays processing shipments from outside the EU. Due to this I have had to suspend shipping to Italy for the time being, sorry. Message received from Royal Mail today. “We have been advised by Poste Italiane that severe delays are being experienced in processing […]
Tag: Royal Mail
Office Hours I will be answering email/phone as usual up to Friday 24th then closed until Tuesday January 4th (although I will be checking emails during this time). Shipping Cut-Off Dates Please remember that no service is 100% guaranteed and cut-off time for same day shipping may be earlier than usual depending on order volume. […]
It seems that since the new VAT rules for non-EU originating shipments came into effect on July 1st Ireland’s postal operator has been refusing parcels from UK, even when correctly booked/processed with all the correct data/info. At the moment Royal Mail does not know why. Until this situation is sorted I’m afraid I have to […]
Monday is the last Bank Holiday before Christmas so as usual orders received after 1pm Friday will be dispatched Tuesday. To ensure delivery by the weekend order now and select the appropriate postage option – Tracked 24 is reliable but not a guaranteed timed service, however Special Delivery is also available. Have fun and stay […]
Almost missed this one – next Monday is a Bank Holiday in the UK so as usual orders received after 1pm Friday will be dispatched Tuesday. To ensure delivery by the weekend order now and select the appropriate postage option – Tracked 24 is reliable but not a guaranteed timed service however Special Delivery is […]
Next Monday is early May bank holiday in the UK so the usual holiday dispatch rules apply – orders received up to 1pm Friday will be dispatched as normal and orders received after that will dispatch Tuesday. In order to receive your orders by Saturday make sure to order ASAP and select an appropriate shipping […]
It is that time of year again. As usual I will not be dispatching orders Friday or Monday and things will be back to normal Tuesday. If you want your order to arrive in time for the long weekend select Special Delivery for next day service (for orders received by 1pm Wednesday for Thursday delivery) […]
Since January 1st I have been offering UPS Express as an option for shipping to Europe. Unfortunately it has become apparent that UPS are woefully under-prepared to handle European shipments at the moment. Their customs declaration forms are not being transferred from the booking website to the export department, resulting in delays of numerous days […]
Royal Mail are suspending the delivery guarantee on Special Delivery orders placed on 23rd December. Please bear that in mind if ordering for dispatch 23rd In light of the changing coronavirus restrictions announced on Saturday 19th December 2020, we have made the difficult decision to make the following changes to our timed guarantees for our Special […]
Unless you have been living under a rock you will know that we are in the second wave of the CV-19 pandemic. As such and compounded by the time of year, Royal Mail is under extreme pressure and mail is taking longer to arrive than usual. I am even starting to see Tracked 24 packages […]
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