Due to family commitments for the next few days/week I may not be able to answer calls as I will be in and out of the office during the day. I will have my tablet with me so will still be able to answer emails as normal. Unfortunately I had to be out of the […]
Tag: Posting times
Almost missed this one – next Monday is a Bank Holiday in the UK so as usual orders received after 1pm Friday will be dispatched Tuesday. To ensure delivery by the weekend order now and select the appropriate postage option – Tracked 24 is reliable but not a guaranteed timed service however Special Delivery is […]
Next Monday is early May bank holiday in the UK so the usual holiday dispatch rules apply – orders received up to 1pm Friday will be dispatched as normal and orders received after that will dispatch Tuesday. In order to receive your orders by Saturday make sure to order ASAP and select an appropriate shipping […]
It is that time of year again. As usual I will not be dispatching orders Friday or Monday and things will be back to normal Tuesday. If you want your order to arrive in time for the long weekend select Special Delivery for next day service (for orders received by 1pm Wednesday for Thursday delivery) […]
I know, bloody ridiculous! Placed an order with my box supplier last week and have only just realised they are running on a 14 working day lead time. I assumed after Christmas they were back to near normal but apparently not. I placed an emergency order with a different supplier yesterday but they are saying […]
Quite a ridiculous situation but I have run out of shipping boxes! I placed an order with my supplier on December 15th and only afterwards noticed that they were not dispatching orders until January 4th. Nothing dispatched yesterday. A phone call to them today and they say they will ship by the end of the […]
Royal Mail are suspending the delivery guarantee on Special Delivery orders placed on 23rd December. Please bear that in mind if ordering for dispatch 23rd In light of the changing coronavirus restrictions announced on Saturday 19th December 2020, we have made the difficult decision to make the following changes to our timed guarantees for our Special […]
Unless you have been living under a rock you will know that we are in the second wave of the CV-19 pandemic. As such and compounded by the time of year, Royal Mail is under extreme pressure and mail is taking longer to arrive than usual. I am even starting to see Tracked 24 packages […]
Clarifying the new rules for EU orders: All orders to non-UK destinations are charged minus VAT. This now includes EU countries. You will need to be signed in to an account with a registered address outside of the UK on axecaster.co.uk to see the VAT exclusive prices. Any duty and VAT/tax due will be collected […]
Office Hours I will be answering email/phone as usual up to Thursday 24th then closed until Monday January 4th (although I will be checking emails during this time). Shipping Cut-Off Dates Please remember that no service is 100% guaranteed and cut-off time for same day shipping may be earlier than usual depending on order volume. […]
Recent Comments