Unless you have been living under a rock you will know that we are in the second wave of the CV-19 pandemic. As such and compounded by the time of year, Royal Mail is under extreme pressure and mail is taking longer to arrive than usual. I am even starting to see Tracked 24 packages […]
Clarifying the new rules for EU orders: All orders to non-UK destinations are charged minus VAT. This now includes EU countries. You will need to be signed in to an account with a registered address outside of the UK on axecaster.co.uk to see the VAT exclusive prices. Any duty and VAT/tax due will be collected […]
Office Hours I will be answering email/phone as usual up to Thursday 24th then closed until Monday January 4th (although I will be checking emails during this time). Shipping Cut-Off Dates Please remember that no service is 100% guaranteed and cut-off time for same day shipping may be earlier than usual depending on order volume. […]
Monday is the last Bank Holiday before Christmas. 2020 has been a weird one, to say the least, and this Bank Holiday (yet again) caught me somewhat by surprise (although the abrupt weather change should have been a clue!). As usual over the weekend I will be keeping an eye on emails but won’t be […]
From this Saturday, May 2nd, Royal Mail are suspending delivery of letters on Saturdays to concentrate on delivering parcel and tracked services. From 2 May we will temporarily no longer deliver letters on a Saturday. We will continue to provide a letter delivery service from Monday to Friday as normal. The majority of parcel services […]
I am sure I won't be alone in completely forgetting about Easter this year. However certain things are immutable, such as carriers closing over the long weekend. I will not be dispatching orders tomorrow (Friday 10th) or Monday 13th. Things will be back to normal Tuesday. Work-wise I will answer email as usual Friday and […]
On March 23rd the Prime Minister announced further restrictions to attempt to slow the spread of COVID-19. The official guidelines are here. As of now, online businesses are not being told to close. Therefore as long as carriers continue to collect and deliver I will continue to trade. Please be aware that all carriers will […]
I received the following notification from Royal Mail yesterday. Special Delivery Guaranteed by 1pmWe will no longer guarantee deliveries by 1pm the next working day for items posted from Thursday 19 March 2020 onwards. As a result, we will not consider a claim for delay for items posted using the Special Delivery Guaranteed by 1pm […]
Office Hours Due to the way the Bank Holidays fall during Christmas/New Year week I will be answering email/phone as usual up to Tuesday 24th then closed until Thursday January 2nd. Shipping Cut-Off Dates Please remember that no service is 100% guaranteed and cut-off time for same day shipping may be earlier than usual depending […]
Update 1/02/20 The UK officially left the EU at 11pm GMT Jan 31st 2020. However there is a transition period until December 31st 2020 for trade talks and negotiating the future relationship between UK and EU, during which time nothing changes. Sales to the EU will continue as normal. There will be no additional duty/tax […]
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