Clarifying the new rules for EU orders: All orders to non-UK destinations are charged minus VAT. This now includes EU countries. You will need to be signed in to an account with a registered address outside of the UK on axecaster.co.uk to see the VAT exclusive prices. Any duty and VAT/tax due will be collected […]
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Office Hours I will be answering email/phone as usual up to Thursday 24th then closed until Monday January 4th (although I will be checking emails during this time). Shipping Cut-Off Dates Please remember that no service is 100% guaranteed and cut-off time for same day shipping may be earlier than usual depending on order volume. […]
Apologies for the lack of posting – unfortunately I have not had much to convey. The Gotoh/Hosco shipment that was supposed to arrive this week has been delayed (hopefully not too long) and there is still no sign of when Allparts will resume shipping rosewood necks. April 5th is the end of the financial year […]
Not terribly exciting but I spent a few hours last night writing and testing a couple of shipping modules for the site. As before, all UK orders under £25 (except tuners) still ship Royal Mail First Class. Tuners under £25 now have the option of either first or second class shipping. Up to now I […]
I have just realised that my phone line is playing up – incoming calls will ring but cannot be answered. Please contact me via email with any questions. EDIT>>All fixed (and yes, it was a fault at the box, which is what I told the guy on the phone!)
I have been using Paypal Express as my payment solution since launching the store. This has worked ok as customers not wanting to use Paypal have been able to pay via credit/debit card by choosing the “Checkout as Guest” option when directed to Paypal. However over the last 18 months or so Paypal have been […]
Nothing nefarious – tomorrow (5th April) is the end of the financial year so on Wednesday 6th I will be undertaking my end of year stocktake. It shouldn’t take me the whole day however it will no doubt entail at least one re-count and I will need to get through it before I can start […]
My site appears to have disappeared in the last 45 minutes – all the site files and images have disappeared from my server. I am on with the hosting company now trying to resolve things.
I am knocking off early today – all orders received now will dispatch Saturday (if standard Royal Mail) or Monday (if courier). Many thanks to all my customers for another great year. Have a safe night and a Happy New Year! © Mingman | Dreamstime.com – Fireworks International Fastival Photo
Royal Mail are suggesting Monday 21st December as the final posting day for Christmas delivery (although not guaranteed). I will still post non-courier orders received up til noon on Tuesday 22nd. All orders received after noon 22nd and until Monday 28th will be dispatched Tuesday 29th. Orders received between noon Wednesday 30th and Sunday 3rd […]
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