Gmail issues

EDIT>>16/12/20 7:35

Google are reporting the issue is fixed.

EDIT>>

Seems it is a known gmail issue that has just started happening and isn’t related to my site at all (confirmed by sending an email to one of my gmail accounts and getting the same message)

Frustrating for businesses!

Thread on gmail forum here.

____________________________________

It seems that there is currently an issue with my site generated emails being rejected by all gmail addresses as

The email account that you tried to reach does not exist

(google is claiming that active gmail addresses do not exist).

Right now I have no idea why – I’ve confirmed that it is an issue with only gmail and I suspect it’s related to yesterday’s downtime over the whole google ecosystem.

So currently if your registered email address linked to your Axecaster account is a gmail address you won’t receive emails when ordering or requesting new password etc. As I receive the bounce back emails I will forward them manually until such time as I can find the solution.
Apologies for the inconvenience.

 

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